Refund Policy for Gym Memberships:

1. No Refund Policy:
   • Gym memberships are non-refundable.
   • No refunds will be issued for any reason, including but not limited to relocation, change of mind, or unused membership periods.
2. Membership Cancellation:
   • In the event of membership cancellation, no refunds will be given.
   • Memberships cannot be exchanged for goods, coaching, personal training, or any other activity within the gym.
3. Termination by the Club:
   • The management reserves the right to terminate a membership without refund if a member violates gym rules or defaults on payments.
4. Change in Circumstances:
   • Memberships do not guarantee the same staff throughout the membership period. Changes in staff do not entitle members to a refund.
5. Refund Process:
   • Any disputes or requests for refunds must be submitted in writing to the gym management.
   • Refunds, if applicable, will be processed at the sole discretion of the management.

Refund Policy for Supplements and Other Items Sold on the Website:

1. Return and Refund Policy:
   • We want you to be satisfied with your purchase. If you are not completely satisfied, we offer a return and refund policy for supplements and other items purchased through our website.
2. Eligibility for Refund:
   • To be eligible for a refund, items must be returned within 15 days from the date of purchase.
   • Items must be unused, unopened, and in their original packaging.
3. Refund Process:
   • To initiate a return and refund, contact our customer service at hello@crunchfitness.in.
   • Provide the order number, item description, and reason for the return.
   • Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
4. Approved Refunds:
   • If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.
   • Refunds may take 7-10 business days to reflect in your account.
5. Shipping Costs:
   • Shipping costs for returning items are the responsibility of the customer unless the return is due to an error on our part.
6. Damaged or Incorrect Items:
   • If you receive a damaged or incorrect item, please contact us immediately for assistance.
   • We will provide instructions on how to return the item, and a replacement or refund will be issued upon verification.
7. Non-Returnable Items:
   • Certain items, such as perishable goods, gift cards, or opened supplements, are not eligible for return or refund.
8. Refund Inquiries:
   • For any inquiries regarding refunds, please contact our customer service at hello@crunchfitness.in.

Note: This policy is subject to change at the discretion of the management. Customers are encouraged to review the refund policy regularly for updates.